Terms & conditions

Everything you need to know!

Please read through our terms & conditions

  • All offers are valid at Jimmy Spice’s Birmingham, Broad Street restaurant only.Management reserve the right to withdraw any offer at any time.
  • Offers are not valid in conjunction with any other offer or voucher.
  • Offers are not valid on special price menu/special days.
  • Offers are not valid in December or Bank Holidays.
  • Lunch Times: Lunch time tables must be vacated by 5pm, Monday-Saturday.
  • Guest notice: We operate a 2hr sitting per session policy.
  • Our kitchen closes 30 minutes before closing time.
  • A discretionary service charge of 10% will be added to your bill.
  • Management have the right to request payment in advance.

General Terms & Conditions:

  • The restaurant can be extremely busy, especially on the weekends, we encourage online bookings to guarantee a place in the restaurant.
  • Walk-ins are treated on first come, first serve basis according to the availability of the tables.
  • Kindly check spam folder for confirmation
  • Bookings need to be made 24-hours in advance.
  • Guests need to allow us 24 hours for confirmation, online booking system allows you to place a booking, however is not the confirmation of the booking
  • Prices can be different on Special days, please monitor the website for any offers or special prices
  • Restaurant reserves the right to ask for a valid identification as a proof of age
  • The management reserves the right to amend or withdraw any part of the promotions or offered discounts if deemed necessary due to any circumstances beyond its control.
  • We have a usual seating policy of 2 hours from the time of the booking and not arrival. However the management reserves the right to shorten it to 1 hour 45 minutes on busy days (Including: Friday/ Saturday/ Sunday/ Special Holidays/ Bank Holidays)
  • We hold the table for 15 minutes from the time of the booking, upon no arrival the table will be released and will be further treated as a walk-in
  • Restaurant reserves the right to collect payments upfront
  • The management reserves the right to request proof of identification
  • Children need to be accompanied within the restaurant premises at all times.
  • The restaurant is not responsible for any injuries caused for unaccompanied children.
  • Any damage to the property or unethical/violent behaviour would not be tolerated.
  • The management reserves the right to refuse any guests if not accompanied by an adult (18 years old or above)
  • The restaurant does not accept any responsibility or liability for any damaged or stolen item

Group Bookings:

  • Online reservation is mandatory for group of 7 or more
  • Deposit Payment of £10/ per person is mandatory for bookings of a table for 7 or more
  • The deposit payment needs to be paid within 24 to 72 hours of the booking made
  • Upon no confirmation or deposit payment within the time frame provided whilst making the booking, the tables are treated as a walk-in
  • Refund Policy: The deposit payment is non-refundable for any number of ‘no-show’ guests. However, a credit voucher can be issued if 72 hours prior notice is provided from the booking date. The credit voucher can be utilized within 6 months of the booking date.
  • We have a usual seating policy of 2 hours from the time of the booking and not arrival. However the management reserves the right to shorten it to 1 hour 45 minutes on busy days (Including: Friday/ Saturday/ Sunday/ Special Holidays/ Bank Holidays)
  • We hold the table for 15 minutes from the time of the booking, upon no arrival the table will be released.
  • Any extension on the duration of the booking will be chargeable (£10/ per hour/ per person (child or adult)